Buyer Side

On the B2B marketplace, the buyer is the one who starts the process. They describe what they need, and suppliers come to them. Here is how the entire buyer experience works.

Posting a requirement

Buyers access the B2B section at https://byndio.in/b2b/requirements. To create a new requirement, they fill out a form with:

• What they need — A clear description of the product or service.
• Category — The product category so the right suppliers can find it.
• Quantity — How many units they are looking for.
• Budget — Their price range or target budget.
• Delivery timeline — When they need the order delivered by.

Once submitted, the requirement goes live and suppliers can see it on their leads page.

Viewing responses

After posting, the buyer waits for suppliers to respond. They can check back on their requirement page to see:

• How many suppliers have responded — Each response includes a quote with pricing and delivery terms.
• Supplier details — Who the supplier is, what their profile looks like, and their track record on the platform.
• Quote specifics — The price per unit, total cost, estimated delivery date, and any notes the supplier has added.

Chatting with suppliers

Each requirement page has a built-in conversation feature. The buyer can message any supplier who has submitted a quote. This is where the real negotiation happens:

• “Can you do a better price if I order 500 units instead of 200?”
• “Do you have this in a different colour?”
• “Can you deliver by next Friday instead?”

These conversations are private between the buyer and each individual supplier — other suppliers cannot see them.

Accepting a quote

When the buyer is satisfied with a supplier’s offer, they accept the quote. This creates a B2B order that both sides can track.

B2B orders

The buyer’s B2B orders appear at https://byndio.in/b2b/orders. Each order page shows:

• Order details — What was agreed on, quantities, and pricing.
• Payment information — The payment status and any payment actions the buyer needs to take.
• Delivery status — Where the order stands in the fulfilment process.

The payment page for B2B orders works separately from the regular checkout. The buyer makes payment based on the agreed terms with the supplier.

After delivery

Once the order is delivered, the buyer can:

• Confirm receipt — Acknowledge that the goods arrived.
• Rate the supplier — Leave a rating based on their experience. This helps future buyers and builds the supplier’s reputation on the platform.

What this means for you as admin

Buyers generally do not need much admin intervention. The main scenarios where you might get involved:

• A buyer reports a supplier — If a supplier does not deliver or sends the wrong goods.
• Payment disputes — If there is a disagreement about what was paid or owed.
• Requirement moderation — If a requirement contains inappropriate content or violates platform policies, you may need to remove it.