Wallet & Payouts

Sellers earn money when customers buy their products. But the money does not go directly to the seller’s bank account — it flows through the platform’s wallet system first, which handles commission deductions and withdrawal processing.

The seller wallet

Sellers access their wallet at https://byndio.in/seller/wallet. The wallet page shows four key numbers:

Metric	What it means
Available Balance	Money the seller can withdraw right now.
Pending Balance	Earnings from recent orders that have not cleared yet (e.g., the order is still in delivery).
Total Earned	The all-time total the seller has earned on the platform.
Total Withdrawn	How much the seller has taken out so far.

How sellers earn

When a customer pays for a product, the platform takes its commission and the rest goes to the seller’s wallet. For example, if a product sells for 1,000 and the platform commission is 10%, the seller earns 900.

The earnings start as “pending” and move to “available” once the order is delivered and the holding period passes. This protects against refunds and cancellations.

Transaction history

At https://byndio.in/seller/wallet/transactions, sellers can see a detailed log of every wallet transaction — credits from sales, commission deductions, and withdrawals. Each entry shows the date, amount, type, and the order it relates to.

Withdrawing money

When a seller wants to take their earnings out, they:

1. Click Withdraw Funds on the wallet page.
2. Enter the amount they want to withdraw.
3. Confirm their bank details (account number, bank name, IFSC code, UPI ID).
4. Submit the withdrawal request.

The request then lands in your queue as the admin. You review it, verify the details, and process the payment. Once processed, the seller sees the withdrawal reflected in their transaction history.

Sellers can update their bank details in the Settings section of their dashboard if their banking information changes.

Commission breakdown

The Commissions page at https://byndio.in/seller/commissions gives sellers a clear view of how much commission the platform took on each order.

Each row shows:

• The order number.
• The order total.
• The commission rate applied.
• The commission amount deducted.
• The net amount the seller received.

This keeps things transparent. Sellers can see exactly what they earned and what the platform kept, down to the individual order.

What this means for you as admin

Withdrawal requests are one of your regular tasks. When a seller requests a withdrawal:

1. You see it in the admin panel.
2. Verify the amount and bank details.
3. Process the payout through your payment method (bank transfer, UPI, etc.).
4. Mark the withdrawal as processed.

If a seller complains about incorrect earnings, the commission breakdown and transaction history are the places to check. Everything is logged, so you can trace any discrepancy back to the specific order.